Refund Policy

Refunds

6 Figure Drop Shipper Refund Policy Introduction

6 Figure Drop Shipper has a very simple refund process that is in accordance with the consumer laws of the United Arab Emirates, New Zealand, Australia and most western countries.

Please read our refund policy before joining the 6 Figure Drop Shipper program to get familiar with it.

We have 1 type of Refund Policy depending on the program you joined:

1. Failing To Make A Sale Policy* (6FDS Base & Mastermind Members Only)

Keep in mind, under the consumer laws of the UAE, Australia and most western countries, we are under no legal obligation to provide refunds of any kind due to change of minds, but we have created our own specific refund policy that also addresses change of minds to help some of these members.

Please continue reading to learn how these policies play out & to learn what our company policies are around them.

Who is not eligible for refunds:

A “lack of motivation” or “not having the time anymore” or “a family reason” is not a good enough reason for a refund and is not in accordance with the laws set out by the Federal Law of the United Arab Emirates.

Please make sure that you can set aside at least 5 hours a week to complete the course (or 1 hour a day), this is mentioned during our onboarding call or video you may have watched prior to joining our program – so you have been informed about this before joining our program.

Not being aware of our policies is not a valid reason to request a refund after joining our program – just like ignorance of the law is not a valid defence to any crime being committed (speeding over a speed limit you weren’t aware of etc).

So we encourage you to please read our policies before joining and ask us any questions for clarification if you need.

We reserve the right to decline refunds for members who do not meet the criteria listed below.

Remember, if you do not fit the criteria, you won’t be eligible for a refund.

We are here to help you and our members, please be aware of our policies before you join so you are aware of them.

Payment Plans:

If you are paying for the program on a payment plan and would like to cancel, you will not be charged for the remainder of the fees. The payment plan is a no lock in / cancel anytime plan. If in the event you decide to cancel your plan, you will no longer have access to the program.

People eligible for a refund:

Refunds will be sent to your payment method used to purchase the program in accordance with our Refund Policy.

1. Failure To Make A Sale Policy – Full Refunds (6FDS Base & Mastermind Program):

This policy applies only to members enrolled in the 6FDS Base Program and Mastermind Program.

Under Consumer Laws, we are not required to issue refunds for lack of success, but we are so confident that you will be able to make at least one sale by following our program & coaching services, that we provide Full Refunds only to eligible 6FDS Base and Mastermind members who complete the program in full, launch their store following our processes, utilise our ongoing coaching/consulting and test at least 3 viable products and still make no sales.

Meaning if you do all of that and don’t make a single sale, and we verify it and see you are telling the truth, then we will refund you 100% of your course fees. The burden of verifying your adherence will be on you, this means verifying to us; all data showing on FB ad account, no deleted campaigns, your shopify analytics data, coaching call history and course watch history which we can see. If you do not meet the conditions listed out below, you will be ineligible. If you delete your Shopify store data/account, you will need to regain access to it to verify you did indeed not make a sale. 

And refunds for failing to make a sale are only applicable during the 1 year period of your membership, after 12 months from the date in which you started watching the program, refunds for failing to make a sale are not applicable, there is a time constraint of 1 year from when you join. 

Please read below to understand what the criteria is for this specific refund policy.

Note:

By completing our training & utilising our coaching services, you will naturally complete these steps below anyway, so we are not trying to make this difficult for you but have these specific steps in here so you follow our step by step instructions & attain the highly valuable skills you paid to learn – requesting a refund without completing our process is unfair & you will be ineligible for a refund.

Time constraint:

You must also get your store live and running within 12 months of joining 6FDS to be eligible for the ‘Failure To Make A Sale’ policy. We are here to get you results, which means relatively prompt action must be taken on your end too, to be eligible. We have this time factor because your coaching lasts for 12 months, which is a very generous amount of time, comparative to what is available on the market. 

Profit constraint:

Our refund policy is also about if you fail to make a sale, it has nothing to do with profitability or how successful your business becomes, these things are not our responsibility or in our control. It is purely about whether you made at least a sale or not following our program with the guidelines listed such as within 12 months and by following the exact steps below. 

Here is the criteria for our ‘Failure To Make A Sale’ Refund Policy (10 Steps):

1. Completed Course, Set Up Store & Running Within 12 Months Of Joining:

   You have watched the entire course up to Week 5 (every video throughout Week 5 including the optimisation and scaling videos in Week 5, we can check your progress).
   If you wait over 12 months to get your store live and don’t make sales, this refund policy will be void. Relatively prompt action must be taken on your end from joining, there is a limit on how long this specific refund policy is valid for.
    

2. Completed Product Research & Had Coaching Call/Submitted A Coaching Ticket To Help Pick Your Products:

   You have completed your product research by following our proprietary Product Research Guidelines sheet and had a few products selected by our coaches + watched all of the videos and completed your Product Research sheet. It is paramount that once you have completed your product research that you book some sort of coaching call or coaching ticket to help get your products narrowed down to the best selling ones (must get a coach’s help on your products before moving forward).
   You must show the completed product research and products a coach has hand picked for you to test, you must also test these products within 8 weeks of having them picked out for you, if you wait 11.5+ months to test them, there is a possibility that they may no longer be viable, speed is important.
    

3. Built Website & Designed It Using Our Principles & Templates:

   You have built your website in accordance with our frameworks, templates, strategies and methods, uploaded your products correctly and priced them correctly how we teach (charm pricing and within fair market value).
   You must be using our custom 6FDS website template and no other template, nor designed your website in any way other than how we teach it inside the course, if you do and get no sale, your refund request is not valid.
   Have used our free Tech Support to help you fix any potential problems on your website & get it up to scratch.
    

4. Domain Name:
   

   You have bought a domain name and picked a business name that is following our guidelines for how to choose & purchase a domain & business name.
    

5. Website Review:
   

   You have submitted your website for review for a coach via a 1 on 1 coaching call or coaching ticket at least 2 times throughout your website build and a coach has approved of your website and given you the thumbs up to move to the social media advertising section of the course (Week 5 – where FB/IG ads begins).
    

6. Ad Creation:
   

   You have watched Week 5’s videos, set up your ads in accordance with the materials provided in the course and have had a coach review and optimise your ad angles before going live.
    

7. Product Testing #1:
   

   You have tested your first product through two rounds of ad testing (each round you spent $180 AUD, $60 over 3 full days). If you don’t get any sales during this first round, you will pause your ads and seek advice from a coach via a 1 on 1 coaching call or coaching ticket if you’re in the 6FDS Base Program. You will then engage in a second round of testing ($60 ad spend a day over 3 days, $180 AUD). If you still do not get any sales (total spend from testing this product is now $360 AUD), then you will book another coaching call or submit a coaching ticket for a coach to review your ads + website + website to see what can be improved for your next product.
    

8. Product Testing #2:
   

   Once you begin testing your second product, you must repeat the same process as Step 7. If you complete a first round of testing for this product again with no sales, it’s important that you book in a coaching slot/ submit a coaching ticket so we can help you make adjustments in order to make sales. Two rounds of testing will be needed here.
    

9. Product Testing #3:
   

   Once you begin testing your third product, you must again repeat the same process as Steps 7 & 8, which is 2 rounds of ad testing (2x ad sets per product) at $180 AUD spent per test, $360 AUD total. If you complete the first required round of testing and still receive no sales, you must book in a coaching call/ submit a coaching ticket so we can review everything before moving to the final test.
    

10. Refund:
    

    If you have completed all of the steps above + booked in the coaching required (which you will naturally do anyway by completing the course as it’s designed) and don’t make a single sale after following all of the steps above, then we will give you a 100% money back refund on your course fees (Not including ad costs & any related business expenses) if you can PROVE you have completed the tests and watched all videos, booked in the coaching calls or submitted all coaching tickets and met the conditions outlined above. Saying “I do not have the data because of so and so reason but you can trust me” is not going to be a valid source of proof, you need to back your claims with receipts, evidence and proof to receive your full refund. Not including ad costs & any related business expenses.

If you claim you meet this criteria but you do not, then you are not eligible for a refund. 

Across the three products, you will need to have completed a total of 6 rounds of testing 3x total viable products a coach has picked out for you, equating to approximately $1,080 AUD in ad spend (or the USD equivalent).

Refunds will be processed via our payment processing system to the same payment system you used to sign up. Please allow anywhere from 2-10 business days for funds to be visible in your bank account.

Our policy is designed to encourage action in our members.

Eligible 6FDS Base & Mastermind members who meet all criteria under the Failure To Make A Sale policy will also receive an additional $1,000 AUD compensation payment.

The $1,000 payment on top of a refund for Failing To Make A Sale is in strict accordance with the steps of failing to make a sale, and any variation from the steps will not be considered eligible.

It also expires 12 months from the day you began watching the course; as is set out in the Failure To Make A Sale policy, the $1,000 is not applicable for a change of mind. 

Please note that the 12-month refund period begins from the date you started the course. You are subject to the general Terms and Conditions, Earnings Disclaimer and other policies at the time you purchased the program, regardless of when you begin watching the course.

Ending Notes:

If your refund request is not in accordance with our Failure To Make A Sale policy (6FDS Base & Mastermind members only), then you will be ineligible for a refund, according to Consumer Laws.

If you are in accordance with our refund policies and are inline with Consumer Laws, then please visit our Contact Page on our website and go under the ‘Existing Students’ section to get in touch with us via the emails provided. Please allow for up to 2 full business days for a response – we try our best to get in touch as quickly as we can.

DO NOT try to reach out to us via social media for a refund as these messages do not go to the right people – since we want to help you as quickly as possible, please contact us via email only (view Contact Page on our website, www.6figuredropshipper.com/contact-us).

Please allow for 3 business days for someone in our team to respond to your request. You must be in compliance with our refund policy/Consumer Laws AND provide all the necessary data that matches what we have listed above.

We are truly here to help out the community and do our part in the world.

Thank you and see you inside the program!