Refund Policy

2. Failure To Make A Sale Policy – Full Refunds (Mastermind Program Members Only):

This policy applies only to members enrolled in the Mastermind Program (“We’ll Do It With You”).
Members enrolled in DIY Foundations or Founders Circle are not eligible for refunds under this policy, the reason why this isn’t applicable for Founders Circle members is because of the Founders Circle Guarantee.

Under Consumer Laws, we are not required to issue refunds for lack of success, but we are so confident that you will be able to make at least one sale by following our program & coaching services, that we provide Full Refunds to eligible Mastermind members who complete the program in full, launch their store following our processes, utilise our ongoing coaching/consulting and test at least 3 viable products and still make no sales.

Meaning if you do all of that and don’t make a single sale, we will refund you 100% of your course fees. You will still need to verify you’ve followed our instructions and we can only accept full adherence to our criteria.

Please read below to understand what the criteria is for this specific refund policy.

Note: By completing our training & utilising our coaching services, you will naturally complete these steps below anyway, so we are not trying to make this difficult for you but have these specific steps in here so you follow our step by step instructions & attain the highly valuable skills you paid to learn – requesting a refund without completing our process is unfair & you will be ineligible for a refund.

Time constraint: You must also get your store live and running within 7 months of joining 6FDS to be eligible for the ‘Failure To Make A Sale’ policy. We are here to get you results, which means relatively prompt action must be taken on your end too, to be eligible.

Here is the criteria for our ‘Failure To Make A Sale’ Refund Policy (10 Steps):

1. Completed Course, Set Up Store & Running Within 7 Months Of Joining:
   You have watched the entire course up to Week 5 (every video throughout Week 5 including the optimisation and scaling videos in Week 5, we can check your progress).
   If you wait over 7 months to get your store live and don’t make sales, this refund policy will be void. Relatively prompt action must be taken on your end from joining, there is a limit on how long this specific refund policy is valid for.

    

2. Completed Product Research & Had Coaching Call To Help Pick Your Products:
   You have completed your product research by following our proprietary Product Research Guidelines sheet and had a few products selected by our coaches + watched all of the videos and completed your Product Research sheet. It is paramount that once you have completed your product research that you book some sort of coaching call or coaching ticket to help get your products narrowed down to the best selling ones (must get a coach’s help on your products before moving forward).
   You must show the completed product research and products a coach has hand picked for you to test, you must also test these products within 8 weeks of having them picked out for you, if you wait 6.5+ months to test them, there is a possibility that they may no longer be viable, speed is important.

    

3. Built Website & Designed It Using Our Principles & Templates:
   You have built your website in accordance with our frameworks, templates, strategies and methods, uploaded your products correctly and priced them correctly how we teach (charm pricing and within fair market value).
   You must be using our custom 6FDS website template and no other template, nor designed your website in any way other than how we teach it inside the course, if you do and get no sale, your refund request is not valid.
   Have used our free Tech Support to help you fix any potential problems on your website & get it up to scratch.

    

4. Domain Name:
   You have bought a domain name and picked a business name that is following our guidelines for how to choose & purchase a domain & business name.

    

5. Website Review:
   You have submitted your website for review for a coach via a 1 on 1 coaching call or coaching ticket at least 2 times throughout your website build and a coach has approved of your website and given you the thumbs up to move to the social media advertising section of the course (Week 5 – where FB/IG ads begins).

    

6. Ad Creation:
   You have watched Week 5’s videos, set up your ads in accordance with the materials provided in the course and have had a coach review and optimise your ad angles before going live.

    

7. Product Testing #1:
   You have tested your first product through two rounds of ad testing (each round you spent $180 AUD, $60 over 3 full days). If you don’t get any sales during this first round, you will pause your ads and seek advice from a coach via a 1 on 1 coaching call. You will then engage in a second round of testing ($60 ad spend a day over 3 days, $180 AUD). If you still do not get any sales (total spend from testing this product is now $360 AUD), then you will book another coaching call for a coach to review your ads + website + website to see what can be improved for your next product.

    

8. Product Testing #2:
   Once you begin testing your second product, you must repeat the same process as Step 7. If you complete a first round of testing for this product again with no sales, it’s important that you book in a coaching slot so we can help you make adjustments in order to make sales. Two rounds of testing will be needed here.

    

9. Product Testing #3:
   Once you begin testing your third product, you must again repeat the same process as Steps 7 & 8, which is 2 rounds of ad testing (2x ad sets per product) at $180 AUD spent per test, $360 AUD total. If you complete the first required round of testing and still receive no sales, you must book in a coaching call so we can review everything before moving to the final test.

    

10. Refund:
    If you have completed all of the steps above + booked in the coaching required (which you will naturally do anyway by completing the course as it’s designed) and don’t make a single sale after following all of the steps above, then we will give you a 100% money back refund on your course fees (Not including ad costs & any related business expenses) if you can PROVE you have completed the tests and watched all videos, booked in the coaching calls and met the conditions outlined above. Saying “I do not have the data because of so and so reason but you can trust me” is not going to be a valid source of proof, you need to back your claims with receipts, evidence and proof to receive your full refund. Not including ad costs & any related business expenses.

If you claim you meet this criteria but you do not, then you are not eligible for a refund. 

Across the three products, you will need to have completed a total of 6 rounds of testing 3x total viable products a coach has picked out for you, equating to approximately $1,080 AUD in ad spend (or the USD equivalent).

Refunds will be processed via our payment processing system to the same payment system you used to sign up. Please allow anywhere from 2-10 business days for funds to be visible in your bank account.

Our policy is designed to encourage action in our members.

Eligible Mastermind members who meet all criteria under the Failure To Make A Sale policy will also receive an additional $1,000 AUD compensation payment.

The $1,000 payment on top of a refund for Failing To Make A Sale is in strict accordance with the steps of failing to make a sale, and any variation from the steps will not be considered eligible.

It also expires 7 months from the day you began watching the course; as is set out in the Failure To Make A Sale policy, the $1,000 is not applicable for a change of mind. 

Please note that the 7-month refund period begins from the date you started the course. You are subject to the general Terms and Conditions, Earnings Disclaimer and other policies at the time you purchased the program, regardless of when you begin watching the course.